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Shipping policy

Your order will normally be posted within 1 to 3 working days after cleared payment has been received. Orders with Expedited Delivery will be dispatched within 24 hours of sale and shipping transit time 2-4 business days by UK standard shipping.

Orders are dispatched Monday to Friday excluding public holidays. Orders received after 2pm will be processed next working day.

Once you have paid for your items the postage option cannot be changed under any circumstances.

Alternative Address:
If you need your order delivered to an alternative address please complete at check out. We can ONLY deliver to the address completed at check out. First time buyers need to send the item to their credit card billing address.

Some orders processed automatically and instantly:
If you need to provide any additional information about your order please email it to us BEFORE not after ordering. We are not held responsible for any problem if any mistaken information is received from the buyer.

We do NOT ship to BFPO addresses.

UK standard shipping rates are for UK mainland only. Surcharges may apply to Northern Ireland, Scottish Highlands and Islands, Isle of Man, Channel Islands (Jersey & Guernsey), British Overseas Territories.

Express shipping is ONLY available for the UK mainland, excluding the following postcode areas:

Northern Ireland: All postcodes containing BT

Scottish Highlands:
KW1-KW14
IV1-IV40 / IV52-IV54 / IV63
PA21-PA38 / PA80
PH16-PH26 / PH30-PH41 / PH49-PH50

Scottish Islands:
HS1-HS9
IV41-IV49 / IV51 / IV55-IV56
KW15-KW17 / KA27-KA28
PA20 / PA41-PA49 / PA60-PA78
PH42-PH44
ZE1-ZE3

Channel Islands: All postcodes containing GY and JE
Isle of Man: All postcodes containing IM
Scilly Isles: TR21-TR25
Isle of Wight:PO30-PO41

 

Estimated delivery timescales:

UK Pallets: 2-4 working days

 

Tracking your order:

Once your order is placed, we will send you an email confirmation containing your order number, order info, tracking number and tracking link, keeping you up to date with the whereabouts of your package. Please check your junk/spam folder if you have not received the email in your inbox.